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Data Use Policy

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Effective Date:Ā 20/02/2025
Last Updated:Ā 20/02/2025

NOETA L.L.C-FZ ("we," "our," or "us") is committed to protecting your privacy and ensuring that your personal data is handled responsibly and in accordance with applicable data protection laws in the United Arab Emirates, including the UAE Data Protection Law 2021 and UAE Federal Laws. This Data Use Policy explains how we collect, use, process, store, and protect your personal information.

1. Data Collection

We collect the following types of personal data from you when you use our services:

  • Personal Identification Information: Name, email address, phone number, nationality, and company name.
  • Account Information: Course registrations, login credentials, and training history.
  • Payment Information: Billing details, payment transactions (processed securely through third-party providers).
  • Communication Data: Emails, messages, feedback, surveys, and customer support interactions.
  • Technical Information: IP address, browser type, device information, and usage data collected through cookies or similar technologies.

2. Purpose of Data Collection

We collect and process your personal data for the following purposes:

  • To Provide Services: To register you for courses, manage your account, and provide training materials.
  • To Improve Our Services: To enhance your experience, offer personalized learning, and improve our educational offerings.
  • Customer Communication: To send you updates, promotions, and announcements related to our services (with your consent).
  • Marketing & Research: To send marketing messages or promotions based on your preferences, with an option to opt-out.
  • Legal & Regulatory Compliance: To fulfill our legal obligations under UAE law, including resolving disputes and complying with financial regulations.

3. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds as per UAE data protection laws:

  • Consent: When you provide explicit consent for us to use your data (e.g., for marketing purposes).
  • Contractual Necessity: To fulfill our contractual obligations with you, such as providing courses or services.
  • Legitimate Interest: To improve our services and customer experience while safeguarding your rights.
  • Legal Obligation: To comply with UAE laws, regulations, or other legal processes.

4. Sharing Your Data

We may share your personal data with the following parties:

  • Service Providers: Third-party companies that help us run our website, process payments, provide customer support, and send communications.
  • Legal Authorities: When required by law, regulation, or legal process, we may disclose your personal information to legal authorities or law enforcement agencies.
  • Business Transfers: In the event of a merger, acquisition, or sale, your data may be transferred to the new entity as part of the transition.

We ensure that any third-party partners with whom we share your data adhere to relevant data protection standards and regulations.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. After this period, we will securely delete or anonymize your data.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal data, we cannot guarantee its absolute security.

7. Your Data Protection Rights

Under UAE data protection laws, you have the following rights:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request corrections to inaccurate or incomplete data.
  • Deletion: You can request the deletion of your personal data, subject to our legal and regulatory obligations.
  • Restriction: You can request restrictions on how we process your personal data.
  • Data Portability: You can request a copy of your data in a structured, machine-readable format.
  • Withdrawal of Consent: You can withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us at [email protected].

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, track user behavior, and improve our services. You can manage your cookie preferences through your browser settings or the cookie consent tool on our website.

9. International Data Transfers

As part of our business operations, your data may be transferred to and stored on servers outside the UAE. We will ensure that any international data transfer complies with relevant UAE data protection laws and that appropriate safeguards are in place to protect your data.

10. Childrenā€™s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected personal data from a minor, we will take steps to delete the information as soon as possible.

11. Changes to this Data Use Policy

We may update this Data Use Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we update this policy, the new version will be posted on our website, and the effective date will be updated. Please review this policy periodically to stay informed.

12. Contact Us

If you have any questions about this Data Use Policy or how we process your personal data, please contact us:

NOETA L.L.C-FZ
Email: [email protected]
Phone: +971 52 885 3956